Risk Management in Houston Texas
Preventing Risk By Promoting Change
Global travel today, whether related to business or pleasure has steadily resumed following the events of the Covid-19 Pandemic. Families are planning vacations to domestic and international destinations. Corporate travel plans are expected to increase as travel restrictions are relaxed. Post-pandemic economic trends have also seen drastic changes. Unfortunately, we’ve also experienced elevated changes in victimization at the hands of criminal activity and international political unrest.
At Defendi International, we are Risk Management consultant in Houston Texas, our experts can prepare you to meet these challenges by elevating your situational awareness and promoting behavioral changes that can maximize your ability to persevere in these situations. Let us equip you with the tools and knowledge that will make a difference.
Prevent Risk By Promoting Change Within Your Business Environment To Protect The Safety Of Your Business And Employees.
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Conflict De-Escalation in Houston Texas
Insurance companies have seen an increase in claims related to guest confrontations associated with new safety measures implemented since the rise of the Covid-19 Pandemic.
According to our clients in the insurance industry, our Conflict De-escalation techniques have successfully been applied to numerous instances in the hospitality arena, leading to the diffusion and minimization of reported incidents.
Safety and Risk Management in Houston Texas
Slips and falls, unsafe working conditions, and improper work practices are the leading cause of guest and employee safety-related incidents in the workplace. They are also the leading cause of Worker’s Compensation claims.
The safety and risk management training provided by our experts at Defendi International has been lauded by our insurance partners as the industry’s finest. Whether its OSHA mandated training in proper handling of Bloodborne Pathogens Materials, Active Shooter Preparedness, Human Trafficking Awareness, or identifying unsafe working conditions, we have the solutions for you.
Conducting Investigations / Incident Report Writing
“If it’s not in writing…it didn’t happen. ”Incidents in the workplace are a common occurrence. A work-related injury by and employee, a slip and a fall by a guest on a wet floor, guests reporting missing valuable property such as jewelry, laptops, and cell phones, and in most extreme cases, physical confrontations at hotel lounges where the serving of alcohol and crowds emerge. These are all real-life incidents which require the initiation of an internal investigation by management.
The importance of conducting a proper and comprehensive investigation is critical in the workplace. Litigation costs and rising insurance premiums can be costly to an organization if internal investigations are not conducted thoroughly and in a uniform fashion. Our services will enhance your organization’s ability to conduct investigative interviews; identify, preserve and collect evidence; write reports on your investigative findings; and prepare you to become an effective witness during depositions, arbitration hearings, and trials.
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High-Risk Employee Terminations Houston Texas
At times even a company’s best employees are affected by the stresses of life, such a divorce, a sick family member, poor health, and at its worse – addiction. The stress associated with a personal crisis can take its toll on an individuals’ ability to logically deal with these stresses. Desperate times can sometimes make individuals resort to desperate ways in dealing with their stresses.
During these situations, employees’ work productivity can faulter or even worse, cause them to resort to actions constituting a violation of company policy or criminal activity. Sometimes employers have no choice but to terminate this type of employee. Employment terminations involving violations of company policy or criminal activity are typically accompanied by ill feelings and in some cases anger and threats of retribution.
Emergency Operations Manuals Houston Texas
An Emergency Operations Manual (EOM) is a critical component of a Crisis Management Plan, however, provides succinct guidance on exactly how to address a specific crisis such as civil unrest, tornadoes, earthquakes, robberies, and others noted above.
The EOM is the critical tool your Crisis Management Team will use to provide succinct guidance on how to respond to an emergency and related crisis. Familiarization of the EOM’s contents is of the utmost importance. Our training will stress and rehearse responses to such emergencies and identify the resources needed to facilitate its execution.
Pre-Employment Screening Service Houston Texas
A Human Resources (HR) Department is traditionally the department of an organization or business whose responsibility is to screen potential employees for new employment. HR personnel rely heavily on the information provided by the potential new-hire via the employment application to assist them in determining if the candidate is suitable for hiring.
At times however, factors including the necessity to immediately fill a position or lack of training provided to the HR employee doing the screening creates a scenario where effective vetting of the candidate is not accomplished. Hiring a candidate who is not suitable for the position or one who has a history of “red flags” on their employment background could introduce a potential problem into your workforce causing personnel issues, or more importantly, a serious and potential violent situation.
Our experts will train your HR personnel to adequately screen a candidate’s application for gaps and inconsistencies. We will also assist you in identifying verbal and non-verbal communications which suggest possible deception and how to address these signs.
Do you need assistance with your Risk Management Plan in Houston Texas?
Defendi International is here to help you evaluate your plan and make adjustments associated with the risks and safety for your employees and customers or guests. Contact us today!